1. Introduction

Welcome to my website (Anika Merkens) ("we," "our," or "us"). By engaging our services, you ("client," "you," or "your") agree to these Terms & Conditions.

2. Services

We provide technical setup services including domain registration, DNS configuration, Systeme.io implementation, and sales funnel creation for spiritual practitioners and healing professionals. The specific services provided will be outlined in your selected package and agreed upon before work commences.

3. Payment Terms

Payment is required as follows:

• 50% deposit to secure your booking and commence work

• Remaining 50% upon completion before final deliverables are transferred

All payments are non-refundable once work has commenced. Payment methods accepted include PayPal, Wise and Bank Transfer.

4. Project Timeline

Upon receipt of your deposit and necessary account information, we will begin work within 1 business day or as required. Estimated completion time varies by package:

• Foundations Package: 10-15 business days

• Growth Package: 20-30 business days

• Abundance Package: 30-90 business days

Timelines may be extended if we are waiting for client materials, feedback, or decisions.

5. Client Responsibilities

You agree to:

• Provide necessary account credentials and access

• Respond to questions and provide feedback within 48 hours

• Supply content (text, images, etc.) as needed

• Purchase required third-party services (domain, Systeme.io subscription, etc.)

6. Intellectual Property

Upon full payment, you will own all rights to the implemented systems, except for:

• Our proprietary processes and methodologies

• Third-party elements subject to their own licensing terms

7. Limitation of Liability

We strive for excellence but cannot guarantee specific business results. Our maximum liability is limited to the amount paid for services. We are not responsible for:

• Third-party service outages or changes

• Content provided by the client

• Business outcomes or financial results

8. Changes and Revisions

Your package includes 2-4 rounds of revisions. Additional revisions will be billed at 30EUR hourly rate. Substantial changes to project scope may require a revised additional quote and/or package upgrade.

9. Support Period

Support is included as specified in your package. After this period, additional support will be available at our then-current rates.

10. Termination

Either party may terminate this agreement with written notice. If you terminate, you remain responsible for payment for work completed. If we terminate, we will refund any prepayment for work not performed.

11. Governing Law

These Terms & Conditions are governed by the laws of the US - state of Wyoming.

12. Contact Information

For questions regarding these terms, please contact us at hi@anikamerkens.com.

Last updated: 10th March, 2025